Last updated: July 9, 2026
These Terms of Service (“Terms”) are a binding agreement between you and LFG Ventures LLC(“LFG Ventures,” “WeKnowSalons,” “we,” “us”) governing your access to and use of the WeKnowSalons platform, websites, and related services (the “Service”). By creating an account, subscribing, or using the Service, you agree to these Terms. If you are agreeing on behalf of a business, you represent that you are authorized to bind that business.
We Know Salons is a brand of its parent company, LFG Ventures LLC.
WeKnowSalons provides online booking software for salons and similar businesses, and, on the Complete plan, a done-for-you marketing website with ongoing support and search-engine optimization. Features and plans may change over time. We offer two plans:
You must provide accurate account information and keep it current. You are responsible for activity under your account and for the accuracy of the business information, service menu, staff, hours, and other content you provide. You must be at least 18 and able to form a binding contract.
If you are not satisfied, you may request a full refund of your most recent payment within 30 days of your initial signup by contacting us. Refunds outside that window are at our discretion.
You may cancel anytime; cancellation stops future renewals. Except as described in the 30-day guarantee above, fees already paid are non-refundable, and you retain access through the end of your current billing period.
WeKnowSalons is not a payment processor and does not handle, hold, or process payments between you and your booking customers. You use your own merchant processor for any in-salon or deposit payments. We are not a party to, and are not responsible for, those transactions, including refunds, chargebacks, disputes, taxes, or fees arising from them.
The Service can send booking confirmations and reminders by email and, where enabled, by SMS text message. If you enable SMS, you are responsible for obtaining any required consent from your customers and for complying with applicable laws (including the TCPA and carrier rules). Message and data rates may apply to recipients.
You retain ownership of the content you provide (logos, photos, copy, service menus, and business information). You grant us a non-exclusive, worldwide license to host, use, adapt, and display that content solely to operate and provide the Service — including building and maintaining your website. You represent that you have the rights to the content you submit.
Booking customer information you collect through the Service is handled as described in our Privacy Policy. As between you and us, that customer data is yours; we process it on your behalf to provide the Service.
You agree not to misuse the Service, including by:
The Service, including its software, design, and branding, is owned by LFG Ventures LLC and its licensors and is protected by law. These Terms do not grant you any right in our intellectual property except the limited right to use the Service.
The Service relies on third-party providers (for example, Square for billing, and providers for email, SMS, hosting, and infrastructure). Your use may be subject to their terms, and we are not responsible for third-party services.
The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or achieve any particular result (including search rankings or booking volume).
To the fullest extent permitted by law, LFG Ventures LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or lost profits or revenues. Our total liability for any claim relating to the Service will not exceed the amount you paid us in the three (3) months before the event giving rise to the claim.
You will indemnify and hold harmless LFG Ventures LLC from claims arising out of your content, your use of the Service, your notifications to customers, or your violation of these Terms or applicable law.
These Terms apply while you use the Service. We may suspend or terminate access if you breach these Terms or to protect the Service. You may stop using the Service at any time by canceling.
We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, by email or in-app). Continued use after changes take effect constitutes acceptance.
These Terms are governed by the laws of the State of New Jersey, without regard to conflict of law rules, and the state and federal courts located in New Jersey will have exclusive jurisdiction.
Questions about these Terms? Email hello@weknowsalons.com.
WeKnowSalons is a product of LFG Ventures LLC.